Terms & Conditions of Sales

T&COS of the site

Updated on 01/04/2023

These general conditions of sale govern all sales concluded between:

·    The SASU WANDERLUST LIFE company with a share capital of 3,000.00 euros in the Paris Trade and Companies Register under the unique identification number, 828305441whose head office is 24, Rue Charles Baudelaire 75012 - Paris, ci -after called "the seller", and

·    Anyone placing an order on the site www.frenchxican.com, hereinafter referred to as "the customer".

PLAN

Article 1:  Price - Article 2: Method of payment - Article 3: Gift voucher - Article 4: Cancellation and postponement - Article 5: Protection of minors - Article 6: Right to the image

Article 1 - PRICE 

The prices displayed on the website are determined by the Seller, our prices are inclusive of VAT, subject to availability and price change.

Article 2 - SETTLEMENT OF PAYMENT

For online purchases, payment is made by credit card, a confirmation email is sent upon receipt of payment.

On site, payment is made by bank card or in cash. For businesses, payment is made by bank transfer or bank card.

Article 3 - GIFT VOUCHER

A Gift Voucher purchased is valid for 1 year from the date of purchase. A unique number identifies each voucher. After one year, if the voucher beneficiary has not contacted WANDERLUST LIFE, the voucher will be considered expired. WANDERLUST LIFE will then consider itself released from its commitment to the beneficiary.

A gift voucher is neither exchangeable nor refundable

Article 4 - POSTPONEMENT AND CANCELLATION

All reservations paid for a tour are firm and final.

In the event of your unavailability for a tour, you can either postpone or cancel your activity. Please send the request by email hello@frenchxican.com

·       If the request for postponement takes place more than 7 days prior the tour date, you can change the date of your course free of charge according to the available dates.

·       If the request for postponement takes place between 7 days and 48 hours before the date of the tour, you get a voucher worth 50% of the order valid for 1 year on your next booking

·       If the requests for postpone within 48 hours of the tasting date will not be accepted.

Your requests for postponement must be made to the following email address hello@frenchxican.com

Cancellation requests

·       If the cancellation request takes place more than 7 days before the tour date, the refund amount corresponds to 100% of the order (minus 15% cancellation (administrative costs per ticket).

·       If the cancellation request takes place between 7 days and 48 hours before the tour date, the amount of the refund corresponds to 50% of the order.

·       If the cancellation request is made less than 48 hours before the tour date, no refund can be made.

·       No refund is possible in the case of a no-show on the date and time of the original booking.

·       We recommend you show up at least 5 minutes before the scheduled starting time of the tour or experience. Our group tours begin & depart precisely at the scheduled tour or experience start time. If you show up more than 5 minutes late or cannot find the meeting point, for any reason, refund requests are not honored per policy.

·       Inside of 48 hours, your spot on the tour has been reserved exclusively for you. Since we are unable to fill your spot if you’re unable to attend for any reason (including transportation or illness), we do not offer refunds after that time. Please plan ahead so that you are able to join us and don’t miss out!

·       Likewise for the above mentioned conditions, we do not offer refunds in the case of cancellations in the 48 hours prior to the tour due to inclement weather. Our tours run rain or shine. In the event that weather conditions make it impossible to run the tour, we will contact you offering a rescheduling ora refund.

 In the event of unavailability on our part, you will be offered the postponement of the tour to another date or full refund of the reservation on the means of payment used during the reservation.

Your cancellation requests must be made to the address hello@frenchxican.com

 Article 5 - PROTECTION OF MINORS

According to the law, alcohol tasting is prohibited for minors.

Article 6 - RESPONSABILITY

Participants in all experiences and tours held by WANDERLUST LIFE are under their own civil liability in the event of an accident.

WANDERLUS LIFE DISCLAIMS ALL RESPONSIBILITY IN THE EVENT OF AN ACCIDENT OR THEFT DURING THE EXPERIENCES/TOURS.

Wanderlust Life undertakes to provide the Services with diligence and according to the rules of the art, it being specified that it bears an obligation of means, to the exclusion of any obligation of result, which the user expressly recognizes

Responsibility for Wanderlust Life will not be held liable in any case of failure to visit a landmark, to book a restaurant, or to close a place outside of the hours provided by Wanderlust Life.

Article 6 - RIGHT TO THE IMAGE

The customer understands that WANDERLUST LIFE reserves the right to take photos or other images or recordings of its events, and the customer therefore accepts that the images or recordings can be used for promotional and / or commercial purposes, or to '' approve this use by third parties with which WANDERLUST LIFE may engage, without any remuneration in its regard.

The customer hereby consents to the use of his name, image and / or likeness in relation to photographic or other images in any territory, by any means and for any purpose, and waives any request for compensation in this regard.